It took a worldwide financial meltdown for Twitter to finally cough up the IM hairball. At BearHug Camp, I spent about 10 of the 30 minute executive visitation trying to pin down Jack Dorsey, Biz Stone, and Alex Payne on when exactly Track and IM would be back, and in what order. Turns out the IM part isn't coming back; it's been moved from Broken to Build.
Evan Williams delivers the bad news with a refreshing frankness, suggesting the ROI of IM services for a small percentage of Twitter users....
TechCrunch
