VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services can be a real management challenge for your network team. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. We compiled a list of VoIP management tips youll want to read before deployment.
1. Understand and measure call quality components
There are a variety of metrics you can use....
Network Observations
