When a user complains about application slowdowns its usually done with the all-to-familiar exclamation, The network is slow.
As Kevin Davis from the NetQoS blog Network Performance Daily explains, these complaints are almost always related to the quality of the user experience. He explains further that these quality degradations are usually related to latency and jitter.
Complaints that end-users lodge are nearly always based their quality of experience using the application. And their quality....
Network Observations
