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Chicago-based Advocate Physician Partners implements quality monitoring system

We are pleased to announce that Advocate Physician Partners, located in Mt, Prospect, IL, has selected CSI's Virtual Observer Professional system for call logging and quality monitoring. Laura Santiago, Resolution Center Supervisor for Advocate Physician Partners, declared Virtual Observer the logical choice based on flexibility and sophistication of data analysis available. "I can certainly tell you that CSI's sales approach was professional and prompt. They knew exactly what we were l....

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