Recent enhancements to call recording performance reporting features

Here’s a quick update on some of the latest updates to VO's Performance Reporting & Analytics features: - Added dynamic real-time date range capabilities to our "Dashboards" feature: Current Day, Current Month, Current Year. Added Trending Reports: * New Recording Statistics which cross-reference a period of time (Hour, Day, Week, Month, Quarter and Year) against Agent, Agent Type, Supervisor, etc. * New SMDR Statistics Report: gathers SMDR Stats over a period of time, such as (Hou....

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