Virtual Observer connects to most popular phone systems, and I've tried to round up some of the latest news from each of them. After perusing the excerpts and links, you will find a list of RSS feeds for each phone system vendor so you add them to your RSS feed readers. If that's not enough, I've also compiled a list of the various social networks where these companies have presence.
LATEST NEWS EXCERPTS:
ShoreTel: Nortel Demise Marks the Beginning of a Huge Category Shift
An excerpt: "As ....
Virtual Observations - The CSI Call Center Blog
