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A. Duie Pyle leverages call center quality monitoring solution from CSI

A. Duie Pyle offers a complete transportation and logistics service throughout the Northeast United States. On-time performance of A. Duie Pyle exceeds 99% on all shipments delivered direct throughout the Northeast. Investment in technology for customer service has helped Pyle win numerous quality-recognition awards from 1989 to the present. Two members of the Pyle team, Jeannine Risley, Director of Customer Service, and Jim Dobson, Director of Information Technology, were able to discus....

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