CNET News Daily Podcast: Web expected to drive holiday sales

Forrester Research says that while retail sales will probably be flat this holiday season, online sales are expected to reach $44.7 billion, an 8 percent jump over last year. Seventy-two percent of retailers questioned said they expect holiday sales to increase over last year. And the customer experience may be improved as well. Online retailers may also show a new focus on customer engagement and service. Also on the podcast: The Wii is losing ground, Amazon has finished its acquisition of Zappos, phishing attacks are up, file sharers spend more, and the military is testing new force-feedback packbots. Listen now: Download today's podcast Today's stories: Web to drive holiday retail sales Nintendo president: 'The Wii has stalled' Amazon laces up Zappos buy Former AMD chief Ruiz leaving spin-off Phishing, worms spike this year, say Microsoft and McAfee Study: File sharers spend more money on music Creative is latest to tackle e-book readers Ex-MySpace CEO wants to gamble on social games Mozilla releases first beta of Firefox 3.6 Military looks for better touch with PacBots