Consumerist: Top
Consumerist posts tagged 'Top'
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Kodak: Your Camera Has A Beach Mode, So Don't Take It To The Beach
Brandy's Kodak digital camera comes with several pre-set modes, one of which is "beach." However, when her camera stopped working after a trip to the beach, she reports that Kodak's mystifying response to her service request was that just because a digital camera has a setting for taking photos at t …
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Smoking Near Apple Computers Creates Biohazard, Voids Warranty
Unless you've just arrived in 2009 on a time machine, you know that smoking isn't good for you. Did you know, that smoking isn't good for your computer, either? It's true, at least according to Apple. Two readers in different parts of the country claim that their Applecare warranties were voided due …
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Depressed Lady Loses Benefits Because Of Her Facebook Photos
A depressed woman has lost her benefits because her insurance agent found Facebook photos where she appears to be having fun. CBC: A Quebec woman on long-term sick leave is fighting to have her benefits reinstated after her employer's insurance company cut them, she says, because of photos posted on …
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Man Gets Defective Mini Refunded With Awesome And Polite Letter
At first he thought it was an earthquake, being in California and all. Then Eric realized, no, it was his Mini Cooper that was violently shaking. Eric's Mini was a lemon. In less than a year of owning the car, Eric experienced all sorts of problems, from the shaking, to the power steering going out, …
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The Most Alarmingly Typical Best Buy TV Buying Experience Ever
Reader David wrote in describing the level of customer service he got while spending $1,300 at Best Buy. It's about what you'd expect. But... shouldn't it be better? According to David, the salesperson didn't know basic information, like how many inputs the TV had, tried to harass him into buying a …
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AT&T Says Their Rep Doesn't Want To Die
AT&T is very concerned that you know the TRUTH about the chat transcript from yesterday's "AT&T Rep Wants To Die" post. They say the screengrab is "doctored" and "fraudulent." We say, who cares? It's hilarious. In any event, they provided us with the REAL conversation between rep Darlene and custome …
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Walmart Won't Let Family Print Photos Of Dead Relative For Funeral
After the death of a relative, Mike put together a photo tribute for the funeral, in order to "remember the good times," he says. Only a Walmart cashier put a stop to his purchase. Here's what happened. Do you think Walmart was in the right? My father-in-law passed away last week after a long, draw …
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AT&T Rep Wants To Die
Morale is low at the Deathstar. (Thanks to Ashi!)
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88 Big Sites Earning Millions From Webloyalty Scam
Here's 88 mostly big name sites that earned millions, some in excess of $10 million, as partners in the infamous Webloyalty consumer ripoff. Webloyalty is that annoying thing that pops up when you buy movie tickets that says you can get $10 off your next purchase just by entering your email address …
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Verizon's Response To AT&T's Lawsuit: "The Truth Hurts"
Awhile back AT&T sued Verizon over their "There's a Map For That" advertisements, claiming that the maps were misleading because the empty areas on the maps represented different things. Now Verizon has responded to the lawsuit with some fightin' words. From the lawsuit: AT&T did not file this laws …
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American Airlines Fires Web Designer For Helping Customer
Dustin Curtis complained to American Airlines about its poor website user interface. A designer within the company reached out to him to apologize, say how it was hard sometime to design well at a large company, but that better designs were coming down the pike. American Airlines then fired the desi …
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Reader Says He Was Tackled At Walmart For Not Showing Receipt
Robby didn't feel like showing his receipt to the Walmart receipt checker, and when the guy came after him, Robby ignored him. That's when other shoppers started closing in on him, and why he started running. First of all, I'd like to say that the general consensus of this story is split between "y …
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15 Years In Prison After Cutting The Line At Walmart?
Here's a strange story from southeast Missouri. Three years ago a college student was waiting in line at Walmart. Her cousin was waiting in another line that was moving faster. The college student, now a teacher who lives in Louisiana, joined her cousin in the "faster" line. This apparently started …
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Biotech Firm Ghostwrote Identical Statements By Congress Critters On Health Care Bill
A lobbyist for one of the world's largest biotech firms ghostwrote in whole or in part the official statements made by different Congresspersons in the Congressional Record regarding a provision of the House health care bill, a Times investigation found. 22 Republicans and 20 Democrats picked up the …
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Disney Removes Closed Captioning From "Up" Rental Release
Imagine you're deaf or hard of hearing, and put off watching Pixar's "Up" until the DVD release. You rent the DVD from Netflix, Redbox, or Blockbuster, and the box or Web listing promises captions. But when you settle in to watch the movie, you discover that there are no captions to be found. Not in …
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Kellogg's Finally Explains Eggo Waffle Shortage
Consumerist's quest to find out on behalf of you, our readers, to find out where all of the Eggo waffles have gone has come to an end. The culprit isn't aliens or unemployed Americans munching on waffles at home while watching Judge Judy. It was a flood at the factory in Atlanta where the waffles ar …
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Family Kicked Off Flight For Misbehaving Kids, No Refund
An Arizona mom says she was flying to Billings, Montana for her birthday — but never got off the ground because the airline kicked her — and her unruly kids off the flight. They were told they could take another flight — if they paid for it. The airline says it's their policy not t …
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Verizon Configures Phones So You Incur Erroenous Data Charges? (To The Tune Of $300 Million)
If you have a Verizon phone, you've probably at one point accidentally hit a button that connects you to "Get It Now" or "Mobile Web." Arg. And it's double-arg when it turns out that even if you cancel right away, you still get hit with a $1.99 1MB data charge. According to a tipster, this is totall …
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Walmart Security Guard Gets Head-butted, Sat On, Peed On
It was a rough day at the office for a Michigan Walmart security guard last week. The Muskegon News reports a guard was physically abused and humiliated as he tried to stop two female shoplifters from making off with some goods that they found priced too high. Things started getting crazy when the g …
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Repair Or Replace It? Here's A Chart
The consumer electronics marketplace changes so quickly that it's easy to think you should just upgrade to a new model if your current device breaks. Depending on its age, though, you might want to repair it and wait a few more years. Consumer Reports combined its own data with survey data from read …
Consumerist: Top
