WowNshit!
Share your WOW and SHIT experiences with products and services
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Cathay Pacific perfects the art of SHIT service!
I dont work for a rival airline. I am a salesman who does a lot of traveling, mostly on Cathay due to easier connections from Hong Kong. I even have a gold status with Cathay. And I continue to witness how the service standards on this airline have gone from WOW to SHIT. On a recent flight from HK t …
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Riyadh, Al Jawal Network (1 SIM, 2 numbers!)
I have started keeping local SIM cards for all the places where I frequently travel to. This saves me on the roaming charges but of course I do miss out on a few calls or sms from people who try my HK phone. When I went to Riyadh on my first business trip, the first thing I wanted to do was buy a lo …
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iPhone - Somewhere in Between!
I had been happily using a Palm/Treo for about ten years. I ditched it last week when I finally succumbed to the temptations of iPhone. Being a Mac user and fan for a few years, I had very high expectations from the iPhone. I expected it to seamlessly sync with my macs Contacts, iCal, Mail, iPhot …
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Jakarta, Pizza Hut (entertaining kids!)
This is the Pizza Hut right after the tollgate on the highway to Bandung. And there???s something different about this one. Besides the fact that the staff is very happy and enthusiastic, they love to entertain kids by making balloon animals for them. There???s a huge basket in a corner which is fil …
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Caution against Remit2Home.com
My Fianc??e lives in the Philippines and I live in America. I often send her money for some support, or to build up some savings for when I arrive there to live. I have used a few of the money transfer companies available on the internet, which I will not mention except Remit2Home.I had been happily …
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Hong Kong, Cathay Pacific (from WOW to SHIT)
It used to be my favorite airline since 1997 when I first started traveling on it, up until recently when I finally made up my mind that I don???t like it any more. And it???s the little things that seem to be slowly disappearing ??? like the genuine smile at the check-in desk, the passion and enthu …
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Western Union (10-minute fund transfer!)
Here we are waiting for our new domestic helper to arrive in Hong Kong, and she is stuck in Kerala due to insufficient funds to buy a ticket. No, she does not have any bank account; plus its Friday so most banks have the excuse of non-processing day garbage. Lets face it, the world is global, fast p …
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Dubai, UAE Exchange (customer surprise!)
Last week I transferred some money to India through UAE Exchange, a money transfer service that promises any transfer in three days or less! This time I got a text message on my mobile phone on the third day that read: ???Your account in India has been credited with INR?????? WOW, that was such a pl …
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Red light = Pick up your noodle!
The Cathay Lounge at the Hong Kong Airport has a Noodle Bar that is always crowded, and for good reason. I finally decided to try it out today. The lady took my order, handed me a green thingy and said, ???Come back when is red???. Call me stupid, but I had never seen anything like this before. I wa …
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HP Customer Service You is Awwwright.
I have had the fortunate luck to have to call HP customer service a couple of times here at my job, and I can honestly say that they have the best customer service of anyone I have ever dealt with. With today???s exception of a long wait on hold, I can???t say anything bad about their service??? eve …
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Macau, Fernandos (send us a check!)
Its getting to the end of our fantastic family vacation in Macau. We plan to checkout and lunch at the highly recommended Fernandos on Hac Sa Beach on the Coloane side. After the cab zipped us by the bridge, we finally reached the beach side restaurant with a very homely atmosphere, breezy backyard …
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Hong Kong, Pacific Coffee (no money, no prob!)
Im a starbucks and pacific coffee addict. On one particular day, I was really craving a chilino from pacific and so without further ado I rushed to my nearest branch (where I happened to be a regular customer). I could already taste that coffee in my mouth before I stepped in. I went to the [...]
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Hong Kong, Pacific Coffee
Im a starbucks and pacific coffee addict. On one particular day, I was really craving a chilino from pacific and so without further ado I rushed to my nearest branch (where I happened to be a regular customer). I could already taste that coffee in my mouth before I stepped in. I went to the [...]
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Liberty Books Pakistan (online subscription)
Two-week saga of buying a gift subscription Sent: Sunday, September 23, 2007 2:37 PM To: subscriptions@libertybooks.com; info@libertybooks.com I have just wasted almost an hour on your website, then on two international calls to your shops in Forum and Park Towers. All I want is to send a gift subsc …
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Seoul, Holiday Inn (free mobile!)
It was the time when regular GSM mobile phones didn???t work in Korea. It seemed like I had lost touch with the world as soon as I landed in Seoul. But things changed as soon as I checked into my room in Holiday Inn. On the desk was a mobile phone on a charging cradle [...]
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Manila, Outback Steaks (motivation badges)
The place was packed on a weekday at 7:30. We were given a cute colorful pager that would beep as soon as they had a table for us. WOW! The place was truly Australian with boomerangs, koalas and kangaroos, even eucalyptus plants. The food was great, and the service was excellent! Our waitress was we …
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Manila, Galleria Suites (breakfast till 10)
10:30 Saturday morning. I called room service to order breakfast. The lady said, ???Sorry sir, we only serve breakfast till 10:00.??? I told her all I wanted was some fresh juice and cereals. She kept saying ???Sorry sir, we don???t serve breakfast after 10:00???. I spoke to the duty manager and ask …
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Colombo, Taj Samudra Hotel (plug in)
You are traveling for business. You check into a hotel, go to your room and unpack. One of the first things you do is take out your notebook computer, put it on the desk and try to connect to the Internet using the cable or wireless. Wait, you need to connect to the power first. [...]
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Delhi, Rasoi Indian Restaurant (live ghazals)
I checked into this old government-run hotel near Delhi airport to catch an early morning flight to Hong Kong. The lobby was like an empty football ground; reception staff lacked life; lift???s indicator lights didn???t work; the room had old dirty furniture and smelled of rotten food and cigarettes …
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Chennai, Green Park Hotel (ever seen that shower?)
Hotel prices in India have more than tripled in the last few years, and you can???t get a decent 4-5 star hotel in less than USD300 a night. That too, you need to book months ahead. For my recent first trip to Chennai, I was booked in Green Park Hotel by our local office. I [...]
WowNshit!
